Frequently Asked Questions

We offer a comprehensive range of professional beauty services including:

• Skincare Treatments: Facials, chemical peels, microdermabrasion, dermaplaning, LED light therapy
• Hair Removal: Waxing services for face and body
• Lash & Brow Services: Eyelash extensions, lash lifts, brow shaping and tinting
• Makeup Services: Special occasion makeup, bridal makeup, makeup lessons
• Specialized Treatments: Acne treatment, anti-aging solutions, skin brightening

Contact us for detailed information about any specific treatment.

Your first facial appointment will begin with a thorough skin consultation where we'll discuss your skin concerns, goals, and medical history. We'll analyze your skin type and condition to customize the perfect treatment for you.

The facial typically includes cleansing, exfoliation, extractions (if needed), a customized mask, and moisturizer with SPF. We'll also recommend a home care routine and discuss the best treatment plan for achieving your skincare goals. The experience is relaxing and rejuvenating!

Absolutely! We use professional-grade, dermatologist-tested products suitable for all skin types, including sensitive skin. During your consultation, we'll discuss any allergies or sensitivities you may have.

We can perform a patch test before your treatment if you have concerns about specific ingredients. Our estheticians are trained to customize treatments to ensure your comfort and safety while delivering excellent results.

Booking with us is easy and convenient! You have several options:

• Online: Use our online booking system available 24/7 on our website
• Phone: Call us during business hours to speak with our team
• Email: Send us your preferred date and time
• Social Media: Message us on Instagram or Facebook

We recommend booking at least 48 hours in advance to secure your preferred time slot, especially for weekend appointments.

We require at least 24 hours advance notice for cancellations or rescheduling to avoid a cancellation fee. Late cancellations or no-shows may be subject to a charge of 50% of the scheduled service price.

We understand that emergencies happen. If you need to cancel or reschedule, please contact us as soon as possible, and we'll do our best to accommodate you. This policy helps us serve all our clients better and respects everyone's time.

Appointment duration varies depending on the service:

• Basic Facials: 60 minutes
• Advanced Treatments: 75-90 minutes
• Waxing Services: 15-45 minutes depending on area
• Eyelash Extensions: 90-120 minutes (full set), 60-75 minutes (fills)
• Makeup Application: 45-60 minutes
• Brow Services: 30-45 minutes

We'll provide specific timing when you book your appointment. Please arrive 10 minutes early for paperwork on your first visit.

Yes! We offer several ways to save on regular beauty treatments:

• Monthly Memberships: Enjoy discounted rates and exclusive perks with our membership programs
• Service Packages: Purchase multiple sessions at a reduced rate
• Seasonal Promotions: Special offers throughout the year
• Referral Rewards: Earn credits when you refer friends

Contact us to learn about current promotions and find the best option for your beauty routine and budget.

We accept various payment methods for your convenience including cash, all major credit cards (Visa, MasterCard, American Express, Discover), debit cards, and digital payment options. Payment is due at the time of service.

For package purchases and memberships, we can set up automatic monthly payments if preferred. Gift certificates are also available for purchase!

Preparation varies by service type:

• Facials: Arrive with a clean face, no makeup if possible
• Chemical Peels: Avoid sun exposure, exfoliating products, and retinol for 48 hours before
• Waxing: Hair should be at least 1/4 inch long; exfoliate 24 hours before
• Lash Extensions: Come with clean lashes, no mascara; avoid caffeine beforehand
• Makeup Services: Arrive with clean, moisturized skin

We'll provide specific instructions when you book. Wear comfortable clothing and avoid scheduling important events immediately after intensive treatments.